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jastical help
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PostPosted: Tue Dec 28, 2004 12:14 pm    Post subject: User Account Help Reply with quote Back to top

Hi!

just change some details in my profile, and i can't access jdorama anymore. It says i need the moderators to help to activate my account. Can anyone help?

my username: jastical
email: winterjas04@yahoo.com.sg

Thanks a lot!

jas
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Genma



Joined: 24 Sep 2000
Posts: 1140
Location: Singapore
Country: Singapore

PostPosted: Tue Dec 28, 2004 12:19 pm    Post subject: Reply with quote Back to top

In the login page, request for activation email to be resent.
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jastical help
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PostPosted: Tue Dec 28, 2004 12:40 pm    Post subject: did nto receive reactivation email Reply with quote Back to top

hi genma,

i still did not receive the reactivation email after requesting for it. i request for 2 times already, but did not receive it..
hmm, what is wrong?

jas
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jastical help
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PostPosted: Tue Dec 28, 2004 1:23 pm    Post subject: still no email regarding re-activation Reply with quote Back to top

hi Genma!

Still did not receive the notification for re-activation.
I have checked my email account: it should be valid, cos can receive mails from others....
haiz, dunno what's wrong... help!!....

thks,
jas
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eightysix



Joined: 08 Jan 2004
Posts: 1529
Location: Bay Area, CA
Country: United States

PostPosted: Tue Dec 28, 2004 4:10 pm    Post subject: Reply with quote Back to top

I can answer this. You're not recieving the e-mail because Yahoo thinks it's spam so it automatically blocks it. That's what happened to me at another board that sent those e-mail messages which were also on the phpBB platform.
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jastical help
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PostPosted: Tue Dec 28, 2004 4:33 pm    Post subject: Reply with quote Back to top

Hi!

Thks for the info!
then how? How am I going to get back to jdorama?
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Guest







PostPosted: Tue Dec 28, 2004 8:37 pm    Post subject: Reply with quote Back to top

I'm also having problems with my activation e-mail. Difference is that I never got to activate it... I've tried to resend activation e-mail for several times without succes. As far as I know my e-mail should not block these messages...

My username: Eke
My e-mail: etelimaa@suomi24.fi

Thank you in advance!
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PostPosted: Wed Dec 29, 2004 11:44 am    Post subject: Reply with quote Back to top

I'm also having difficulties with activating my account on here as I've not received the activation e-mail. I've tried several times with no success.

Username: ArcticKnight
E-mail: ak@arcticknight.com
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eltinator



Joined: 15 Nov 2003
Posts: 6787
Location: Fremont, CA
Country: United States

PostPosted: Wed Dec 29, 2004 12:30 pm    Post subject: Reply with quote Back to top

Hmm I remember an issue similar to this before. The jdorama mailing thing had some issue or something, not sure if it's the same case right now as well. Crazy
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groink



Joined: 01 Jan 1970
Posts: 1223


PostPosted: Wed Dec 29, 2004 12:55 pm    Post subject: Reply with quote Back to top

Speaking with Ruroshin, he just upgraded PHP to 4.3.10. Part of the upgrade requires SMTP username/password information so that phpBB can use the PHP functions for e-mail. There may be a mis-configuration in this area. We'll have to wait until Ruroshin returns so that he could check the settings. He can check the SMTP logs on his server to see if the e-mails from JDorama.com were rejected.

Workarounds:

1) If Genma normally uses an SMTP server elsewhere, he could enable SMTP e-mail in the phpBB General Configuration page by filling in the SMTP server address, username, and password.

2) If SMTP e-mail is already being used by JDorama.com, it's possible that the SMTP server of choice isn't accepting e-mails from JDorama.com for delivery, such as an incorrect username/password setting (if the SMTP server requires authentication), or IP address filtering on the SMTP server. Filtering generally protects SMTP servers from becoming spam relay servers.

Going back to the PHP upgrade... If the problem with e-mail just now started, I put my money on the PHP configuration.

--- groink
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Genma



Joined: 24 Sep 2000
Posts: 1140
Location: Singapore
Country: Singapore

PostPosted: Thu Dec 30, 2004 12:54 am    Post subject: Reply with quote Back to top

groink wrote:
Speaking with Ruroshin, he just upgraded PHP to 4.3.10. Part of the upgrade requires SMTP username/password information so that phpBB can use the PHP functions for e-mail. There may be a mis-configuration in this area. We'll have to wait until Ruroshin returns so that he could check the settings. He can check the SMTP logs on his server to see if the e-mails from JDorama.com were rejected.

Workarounds:

1) If Genma normally uses an SMTP server elsewhere, he could enable SMTP e-mail in the phpBB General Configuration page by filling in the SMTP server address, username, and password.

2) If SMTP e-mail is already being used by JDorama.com, it's possible that the SMTP server of choice isn't accepting e-mails from JDorama.com for delivery, such as an incorrect username/password setting (if the SMTP server requires authentication), or IP address filtering on the SMTP server. Filtering generally protects SMTP servers from becoming spam relay servers.

Going back to the PHP upgrade... If the problem with e-mail just now started, I put my money on the PHP configuration.

--- groink


Checked on my side, phpBB's SMTP settings are correct. Indeed, all mails originating from JDorama.com did not reach the receipients, unless the destination is on the originating server itself (that is, i send to web2@jdorama.com).

Should be something to do with PHP.. just not sure where.
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groink



Joined: 01 Jan 1970
Posts: 1223


PostPosted: Thu Dec 30, 2004 3:59 am    Post subject: Reply with quote Back to top

Genma wrote:
Checked on my side, phpBB's SMTP settings are correct. Indeed, all mails originating from JDorama.com did not reach the receipients, unless the destination is on the originating server itself (that is, i send to web2@jdorama.com).

Have you tried a reverse-IP lookup test on that SMTP server address? If the zone configuration in the DNS for that server address is not configured properly, other ISPs may reject the e-mails seeing the reserve-IP lookups are failing.

For example, let's say you're using an alias name mail.jdorama.com, with an IP address of 10.11.12.13. However, in the DNS 10.11.12.13 is registered as mail.d-addicts.com. I'm not 100-percent positive whether smtp.php in phpBB uses the PHP hardcoded SMTP server name or the SMTP server name given in the phpBB configuration settings. Anyway, if phpBB is issuing a "HELO mail.jdorama.com" SMTP command, and the reverse-IP lookup for 10.11.12.13 returns mail.d-addicts.com, the two names don't match, therefore the receiving SMTP server is going to reject the e-mail. On the phpBB support board, this is a common occurance.

More and more ISPs, including Yahoo and MSN/Hotmail, are enabling reverse-IP lookups so that they can avoid receiving e-mails from SMTP servers pretending to be something else (spoofing).

The tool I use for reverse-IP lookup tests is http://www.dnsstuff.com/ . Second row, middle tool. Put in the IP address of the SMTP server, and then see what name is returned.

Something worth verifying...

--- groink
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Eke_
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PostPosted: Thu Dec 30, 2004 6:49 am    Post subject: Reply with quote Back to top

Ok... i did the test but to be honest i'm not sure how to analyse it... Beat You
Actually i don't know have i even given them the right ip to test... Sweat

As i really am no good trying to solve these things i must hope there will be an easyer solution to this problem... Fingers crossed even if there isn't i promise to at least try everything possible Sweat

And i don't know if this is of any use but my friend was able to register here so i think it might really be something on my side Bang Head
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Genma



Joined: 24 Sep 2000
Posts: 1140
Location: Singapore
Country: Singapore

PostPosted: Thu Dec 30, 2004 6:02 pm    Post subject: Reply with quote Back to top

Hi groink, apparently the site did not return any domain addy from the IP address I provided. I'll try variants of the mail server name and see if any works.

eke, which username is your friend using? From my records, nobody has successfully registered an account since the last downtime.
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Genma



Joined: 24 Sep 2000
Posts: 1140
Location: Singapore
Country: Singapore

PostPosted: Thu Dec 30, 2004 6:16 pm    Post subject: Reply with quote Back to top

aha! on relooking at the phpBB settings.. found that while everything about the SMTP server had been set.. I've missed out this field that activates using the SMTP server indicated.. Sweat Apologies.. Bonk

I've triggered all unactivated accounts to receive the activation email again. 500+ in fact. After a month, those "unclaimed" accounts over 3 mths will be removed. Yeah
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Eke



Joined: 29 Nov 2004
Posts: 194
Location: Kokkola
Country: Finland

PostPosted: Thu Dec 30, 2004 6:54 pm    Post subject: Reply with quote Back to top

Yes!!!! I was finally able to activate w00t!

Thanks Genma and everyone else! Bow
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jastical



Joined: 20 Aug 2003
Posts: 6
Location: Singapore
Country: Singapore

PostPosted: Fri Dec 31, 2004 1:58 pm    Post subject: Thks! It works now! Reply with quote Back to top

Hi Genma and all who helped!

Thanks! yup, I got the activation email, can get back to jdorama!! Applaud
Good to know that the problem had been resolved!
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ahochaude



Joined: 01 Oct 2003
Posts: 10291
Location: Matsuhama-cho, Ashiya-shi, Hyogo-ken, Japan
Country: United States

PostPosted: Sun Jan 30, 2005 5:41 pm    Post subject: Reply with quote Back to top

I modified the title of this thread from "Help To Activate My Account" to "User Account Help". I checked around for a similar topic like this, but was not able to locate one, and I figured that rather than to create a new topic, I could use this existing one as it was quite close to the concern that I have.


I don't know if I'm losing my mind, but I can't seem to change my avatar picture. I've done this A MILLION times, but tonight, what seemed to be a routine avatar image change proved to be a problem.
After I insert the link in the "Link To Off-Site Avatar", I click on the "Submit" button. The next page that opens up is my profile (again), but there is no error message, so I have no idea what I need to do. So what I'm trying to say is that I can't change my avatar. Am I forgetting to do something? Or is there something wrong with the program?

*edit* Okay, it seems as though I cannot transmit my random avatar link anymore. It won't take my random avatar image link, but it will take a single image link.
The link I'm using now. http://www.uploadit.org/ahochaude///2238.jpg

The link which I want to use http://www.uploadit.org/ahochaude/images.php

The random image link took well before. Any idea why it's not taking now?
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Genma



Joined: 24 Sep 2000
Posts: 1140
Location: Singapore
Country: Singapore

PostPosted: Mon Jan 31, 2005 2:06 am    Post subject: Reply with quote Back to top

I noticed the problem with .php extension in the external avatar thingy too. Just experimented.. so u'll see some duh duh changed to my avatar Bleah

Is there any way to rename the extension? I think there should have been an error shown.. just not sure what. Have u tried that on other phpBB boards?
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ahochaude



Joined: 01 Oct 2003
Posts: 10291
Location: Matsuhama-cho, Ashiya-shi, Hyogo-ken, Japan
Country: United States

PostPosted: Fri Feb 04, 2005 4:15 pm    Post subject: Reply with quote Back to top

Genma wrote:
I noticed the problem with .php extension in the external avatar thingy too. Just experimented.. so u'll see some duh duh changed to my avatar Bleah

Is there any way to rename the extension? I think there should have been an error shown.. just not sure what. Have u tried that on other phpBB boards?


I do not beleive that I am able to modify the link's extension. I (obviously) am using UploadIt!. It took well before, and I never had to do any modifying whatsoever. I know bmwracer is using the same picture hosting service as I am, but he hasn't changed his avatar in AGES. If he had to do some modifying to the link's extension, then I hope he can advise me on what to do as well.

As far as other boards, I am currently using it on KikuTv.com message board. But as far as the format goes, I'm not sure if they are a phpBB board.
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