Joined: 30 May 2004 Posts: 2182 Location: on topic: off forum Country:
Posted: Thu Jul 13, 2006 9:33 am Post subject:
Short little tutorial for customer's when you call customer service: We understand that you're pissed off and frustrated, but as best you can, try to be polite and civil. I had to deal with this guy today, I wouldn't call him a prick or an asshole because he was BOTH I got so tired of dealing with his bullshit, I deliberately sent him to India. So, , , just try to be nice, ne? It'll payoff in the long run.
Joined: 01 Oct 2003 Posts: 10291 Location: Matsuhama-cho, Ashiya-shi, Hyogo-ken, Japan Country:
Posted: Thu Jul 13, 2006 4:46 pm Post subject:
work is gay.
sent my resume to wells fargo this past weekend. i guess it helped that i know people who work there. only shitty thing is that the position i applied for is strictly commission.. _________________
Joined: 30 May 2004 Posts: 2182 Location: on topic: off forum Country:
Posted: Fri Jul 14, 2006 4:45 am Post subject:
qilver wrote:
wow, what benefits.....a rootbeer float with a job...
But you have to deal with people like one of my co-workers had call him today: The guy is moving his computer to another room, there's a big desk in front of the phone jack and he wanted to know if we would send out a technician to move the desk. I guess I missed it when we changed our name to ATT DSL/Student Movers
Joined: 22 Mar 2005 Posts: 2785 Location: Lawwwng Guy-islind, Nu Yawk Country:
Posted: Fri Jul 14, 2006 7:07 am Post subject:
gaijin mark wrote:
File this under "Management doesn't have a clue": Our stuck in a fog bank managers have announcec that anyone that has perfect attendance in July will get a free root beer float at the end of the month
Now that is funny! Are you sure your managers don't live in the town of Pleasantville?
But you have to deal with people like one of my co-workers had call him today: The guy is moving his computer to another room, there's a big desk in front of the phone jack and he wanted to know if we would send out a technician to move the desk. I guess I missed it when we changed our name to ATT DSL/Student Movers
how heavy is that desk? he should move it himself...
Joined: 07 Oct 2005 Posts: 9573 Location: �o�J�i�_ Country:
Posted: Sat Jul 15, 2006 11:39 am Post subject:
It seems the account wasn't activated, even though it was supposed to be activated 2 days ago according to the contract.
I guess it's not so bad after all, but I wish I called sooner instead of spending 3 hours trying to configure the PC, modem and router with every possible configuration. _________________
Joined: 30 May 2004 Posts: 2182 Location: on topic: off forum Country:
Posted: Tue Jul 18, 2006 5:23 am Post subject:
We have a tier1 support call center in Mexico City for spanish speaking customers. I got a call from one today, and his english was SO BAD the customer and I just started talking to each other, because neither one of us could understand the tier1 rep
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Are you sure your managers don't live in the town of 
Hopefully the new occupants won't disturb it.
