Joined: 17 Jun 2003 Posts: 913 Location: Singapore Country:
Posted: Wed Feb 24, 2010 7:25 pm Post subject: Customer Service
Had a bad experience with someone who has a bad service attitude AGAIN! What will you do if you were me?
Bought Mei-chan no Shitsuji on the 15th of February and realized that the �especial preview�f that�fs promised on the cover of the set is missing. Went to the same shop I got it from and asked for a change. There were 2 salesgirls in the shop. Asked them if I can get a change for the disc
SG1: Salesgirl 1
SG2: Salesgirl 2
SG1 to SG2: 你�œI时��L吗�H(Did you see it when you watched the show)
SG2: �v�Lleh (No leh)
Me: ��试�ꉺ吗�H(Can you try it(the disc)?)
SG2: ��œI时��v�L�B(I didn�ft see it when I watched)
Me: ��试�ꉺ吗�H(Can you try it?)
SG2 unwillingly changed a new disc for me.
Me: ��试�ꉺ吗�H��I���F��你们这��买�I�B她说�L��别�сB(Can you try it? My friend bought it from your company. She says there�fs a special preview)
SG2: 你�m��你�I���F��这��买吗�H��Ŗv�Lleh. (Are you sure your friend got it from here. I didn�ft see it when I watched it)
Me: ��试�ꉺ吗�H(Can you try it?)
She tested the disc unwillingly, no special preview. I asked her if she knows why since it�fs stated on the cover.
NOTE: I was still asking her in a nice tone.
SG2: �v�L你�v�䜃样�H(Don�ft have what do you want me to do?)
ANGRY! What kind of service attitude is that?! Then she continued.
SG2: 你�m��你�I���F��这��买吗�H��Ŗv�Lleh. (Are you sure your friend bought it here? I didn�ft see it when I watched it leh)
And so the story goes�c
I�fm SURE my friend has the same set and bought from the same company coz they are the only one to sell dramas produced by the company.
I�fm going to another branch to ask them to try the same thing. If still don�ft have, I�fll call the company and ask. If still cannot give me, I�fm going to CASE. Sick of lousy service since the previous experiences! And I buy DVDs almost every week!
Joined: 15 Jun 2004 Posts: 46182 Location: Los Skandolous, California Country:
Posted: Wed Mar 03, 2010 11:03 pm Post subject:
bmwracer wrote:
Oooh, that should make for an interesting scene in the courtroom.
If you get called for Voir Dire I suggest you sing the Puri Gorota theme song while holding said doll of Kazuo in your hand. Guaranteed you will not be selected.
If you get called for Voir Dire I suggest you sing the Puri Gorota theme song while holding said doll of Kazuo in your hand. Guaranteed you will not be selected.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum