Talk About Work Thread

Enna wrote:

I think they left out the fifth 'w." Who, What, Where, When and Why? :hehe:

Enna, you're prayers have been answered. Today, we were told how to handle calls from people stating they were going to commit suicide. We're supposed to:[/list:u] 1) Ask how they're going to it. [/list:u] 2) When are they going to do it. [/list:u] 3) Why are they going to do it. [/list:u] Then, as usual, we're supposed to contact a supervisor. We're also supposed to try and find out if they're "sincere" (whatever the hell that means :crazy: ) [/list:u]

Jeez G-mark, don't you work for a DSL provider? Is it that bad that people commit suicide because their DSL is down?? :crazy:

Anime Dad wrote:Jeez G-mark, don't you work for a DSL provider? Is it that bad that people commit suicide because their DSL is down?? :crazy:

As a very wise man once said, "The world is full of nuts" :nut: But I have had customers calling in literally in tears because their DSL is down. :shakehead: [/list:u]

gaijinmark wrote: As a very wise man once said, "The world is full of nuts" :nut: But I have had customers calling in literally in tears because their DSL is down. :shakehead: [/list:u]

:lol: that's sad.

My daughter was on the comp the other night, and while she was on (chatting on MSN, I think) the connection went down. So she turns around and asks me "When will it be working again?" :banghead:

gaijinmark wrote: Enna, you're prayers have been answered. Today, we were told how to handle calls from people stating they were going to commit suicide. We're supposed to:[/list:u] 1) Ask how they're going to it. [/list:u] 2) When are they going to do it. [/list:u] 3) Why are they going to do it. [/list:u] Then, as usual, we're supposed to contact a supervisor. We're also supposed to try and find out if they're "sincere" (whatever the hell that means :crazy: ) [/list:u]

I just thought that your management had left out the 'why' question for the bomb threat callers, especially since they didn't have you evacuating the building right away. :sweat: Now they want you to interrogate the suicide callers? :shakehead: Good luck GM with all those questions. :thumbsup: :fingerscrossed:

whoops, maybe i should've posted it here. nonetheless, it does fit into both catergories.

http://jdorama.com/viewpost.778356.htm&highlight=#778356

What a crazy morning. So much people came in and so many people called. I didn't have time to breathe (or check this site/email :P) until now. =T

they just dumped 10% of our workforce. man, this place is going down the drain.

krim wrote:they just dumped 10% of our workforce. man, this place is going down the drain.

I assume they have the standard severance package: "Don't let the door hit you in the ass on the way out!"[/list:u]On topic: Had a customer call in today, couldn't remember his userid. I look it up and it's his first and last name, all one word. How do you forget your userid, [/list:u]When it's your f**king name!!! :beatyou: :beatyou: :beatyou:

:lol:

People are stupid :)

Well I am not judging - I suspect my brain is capable to forget pretty much every password, as simple and obvious as it may be. :mrgreen:

No complaints from my side - I am tired but I'll be two weeks off as of next week. The first time in on year :woot:

So, I had a customer call in, her house burned down last night and she wanted to make sure she's not getting billed for her DSL. I dunno, if my house burned down, I'd be more concerned with other things, like trying to get a roof over my head!!

gaijinmark wrote:So, I had a customer call in, her house burned down last night and she wanted to make sure she's not getting billed for her DSL. I dunno, if my house burned down, I'd be more concerned with other things, like trying to get a roof over my head!!

sounds like a pragmatic woman. i've heard of dead people getting bills here so i can understand her concerns.

kenjilina wrote:

sounds like a pragmatic woman. i've heard of dead people getting bills here so i can understand her concerns.

Makes we wonder if they contact gaijinmark from the afterlife ... :mrgreen:

The intern sitting next to me drives me crazy - he's constantly talking to his (ex-?) girlfriend. I know that he cheated, that he is sorry and that he's begging for forgiveness ... Jesus fortunately for him, he doesn't report to me.

EstherM wrote:The intern sitting next to me drives me crazy - he's constantly talking to his (ex-?) girlfriend. I know that he cheated, that he is sorry and that he's begging for forgiveness ... Jesus fortunately for him, he doesn't report to me.

LOL. :hehe:

EstherM wrote:

Makes we wonder if they contact gaijinmark from the afterlife ... :mrgreen:

i actually got a call last week asking if it was convenient to speak with my gran. i said no and they asked why so i replied 'because she's dead'!
the curtness soon disappeared from their voice.

I keep having dreams that it's the first day of school and I have nothing planned for my classes. It's the WORST type of feeling. :bleh:

So I've decided to start planning ahead of time. I think I'll start tomorrow and try to get at least one course figured out.

Wynter wrote:I keep having dreams that it's the first day of school and I have nothing planned for my classes. It's the WORST type of feeling. :bleh:

So I've decided to start planning ahead of time. I think I'll start tomorrow and try to get at least one course figured out.

Wouldn't this be better in the "dream" thread since you're not technically at work? *is envious* =T :P

cori wrote:

Wouldn't this be better in the "dream" thread since you're not technically at work? *is envious* =T :P

I thought about that, but it's not a dream, it's more like a nightmare, and also, it's about my work, even tho I'm not at work. More than half a teacher's job is done outside of the classroom. :bleh: